POLICIES

Ensuring the Best Experience

At Hair By Jade, I go out of my way to make sure my valued clients have the best experience possible, from the minute they enter our doors to the moment they leave my chair. Please take a moment to review my policies to ensure you understand my operations procedures. If you have any questions, just get in touch and I’ll be happy to help.

NEED TO CANCEL?

What You Need to Know

I know that life happens. That’s why I try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 24 hours before your set appointment, there is no cancellation fee. If you cancel less than 24 hours, I will have to charge a 50% cancellation fee.

TARDINESS

Please Let Me Know

Please be courteous to the other clients at Hair By Jade and make sure you arrive on time for each appointment. If you are more than 10 minutes late, I may have to reschedule your appointment for another time. If you see you are running late, the best thing to do is let me know so I can minimize any disruption to my other customers.